Each customer can return (withdrawal) any product within 14 days from the date of receipt of the order, due to having informed the bookstore about the exercise of his right by phone 2651081791 or by e-mail at nisakibookstore@gmail.com

If the return is due to a bookstore mistake, the customer can either make a new purchase of equal value or a refund equal to the value of the product can be made as long as the product has not been opened, damaged or used without removing the special markings bears.

We will refund your money within 10 working days of receiving and checking the product in our store.

If a product is not sent by mistake of the bookstore, its value will be refunded within 10 working days.

If the customer wishes to return the product for personal reasons within 14 days from the date of receipt of the order, without the error of our bookstore, then the shipping costs must be covered by the customer. The bookstore is entitled to accept the return of the product ONLY in case the packaging has not been violated and is accompanied by the receipt of payment. Refunds are sent within 10 working days of receipt and inspection of the product. All merchandise will be inspected upon return to the bookstore. The products arrive at our bookstore under the responsibility of the customer, and should be safe and may not have been damaged during transport. In case a product is returned in improper condition, it should be returned to the customer.

Product return address

If the customer wishes to return the product supplied, the shipping address of the products to be returned is:

Name: Nisaki Bookstore – Konstantina N. Kouros.

Address: Island of Ioannina, Ioannina, PC 45500

Tel: +30 26510 81791

Email: nisakibookstore@gmail.com